Patient Resource Coordinator - Care Management
About The Position
Randall Children’s Hospital at Legacy Emanuel is a regional center for the care of infants, children and teens. We offer unrivaled pediatric expertise in a state of- the-art facility designed exclusively for children. From routine care to the most complex cases, pediatricians and families trust us to provide the most advanced medical and surgical care for kids. We’ll rely on you to coordinate details to ensure an effective patient discharge . Your exemplary work will reflect the values of teamwork, respect and compassion, effective use of resources, and initiative that are inherent to an organization committed to making life better for others. The Patient Resource Coordinator is responsible for actualizing the transition plan developed by the Care Management Staff for patients discharging from Legacy facilities including Unity services; providing routine updates to the appropriate teams regarding community resource changes; assists providing patients with flexible service items, including setting up phones; and manages and provides Medicare patients with an Important Message from Medicare (IMM). This position provides primary support to Care Management teams. Secondary support may include other teams within the department as needed.
Requirements
- BS/BA, or equivalent experience, required. Prefer BS/BA in a Behavioral Science field for Unity.
- 1 year of case management, discharge planning, or care coordination in a community mental health organization, primary care or other healthcare work environment.
- Strong organizational skills
- Knowledge of community resources and the social service delivery system
- Excellent organization, oral, and written communication skills for effective interaction with patients, their support persons, physicians, and staff
- Ability to foster communication and build relationships among the treatment team
- Excellent time management skills
- Computer literate and ability to utilize Microsoft programs
- Data management
Nice To Haves
- Preferred RBSW for Unity Staff.
Responsibilities
- actualizing the transition plan developed by the Care Management Staff for patients discharging from Legacy facilities including Unity services
- providing routine updates to the appropriate teams regarding community resource changes
- assists providing patients with flexible service items, including setting up phones
- manages and provides Medicare patients with an Important Message from Medicare (IMM)
- provides primary support to Care Management teams
- secondary support may include other teams within the department as needed
- Initiate coordination
- Investigate and create new referral pathways.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
