Patient Representative

HCA Healthcare-posted 3 months ago

Midlothian, VA

Hospitals

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This position is incentive eligible. Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Representative today with CareNow.

Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed.
Answers phone calls to the clinic and provides information or refers questions to others as needed.
Verifies insurance timely and accurately.
Ensures the occupational client's preference card is followed and occupational procedures.
Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.

1 year of clinical experience in a patient care setting is preferred.
Obtain BLS certification within 30 days of start required.
Strong customer service skills.
Ability to work with multiple computer programs.

Comprehensive medical coverage that covers many common services at no cost or for a low copay.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing.
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more.
Consumer discounts through Abenity and Consumer Discounts.
Retirement readiness, rollover assistance services and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

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