Patient Representative
About The Position
Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Your Job: High school education or equivalent 2 years in a front office using Medical Management software Typing or data entry at 40 wpm Working knowledge of medical terminology and coding Your Job Responsibilities: Greets patients in a prompt, courteous and helpful manner. Checks-in patients, verifies and updates demographic and insurance information to the medical record. Collects payments and enters charges into computer system. Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information. Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems. Maintains work area and reception area in neat and orderly manner. Advises Office Manager of problems and concerns in the Front Office and helps in problem solving. Attends educational and staff meetings as scheduled. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: 150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023 Top 10 Military Friendly® Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly® Employer, 2023
Requirements
- High school education or equivalent
- 2 years in a front office using Medical Management software
- Typing or data entry at 40 wpm
- Working knowledge of medical terminology and coding
Responsibilities
- Greets patients in a prompt, courteous and helpful manner.
- Checks-in patients, verifies and updates demographic and insurance information to the medical record.
- Collects payments and enters charges into computer system.
- Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
- Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
- Proficiency with medical office technology systems.
- Maintains work area and reception area in neat and orderly manner.
- Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
- Attends educational and staff meetings as scheduled.
- Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
- Must be able to support the clinic efficiency and cohesion.
Benefits
- medical, dental, and vision insurance
- a matched retirement plan
- an employee wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
