Ashtabula County Medical Center-posted 21 days ago
Full-time • Entry Level
Onsite • Ashtabula, OH
1,001-5,000 employees
Ambulatory Health Care Services

Provides positive patient encounter as first impression of the hospital. Ensures currency of medical, demographic, insurance, and financial information through interviews and verification of insurance benefits. Uses ACMC systems/applications to capture and communicate data to Health Information systems, patient care departments, and Patient Financial Services for billing. Accurately identifies patients and obtains consent signatures required for clinical treatment. Enters appropriate diagnosis, procedure, and physician information for medical record. Communicates with insurance companies and physicians regarding coverage and authorization requirements. Uses on-line, web based, and telecommunication verification systems to ensure accuracy and to expedite payment. Collects co-pays and deductibles. Ensures compliance with local, state, federal, third party EMTALA, and JCAHO regulations. Performs all ADT functions necessary to facilitate effective utilization of beds.

  • High School Diploma required; college or business school education desired.
  • Must have excellent verbal persuasion and communication skills.
  • Medical terminology or the successful completion of course within one year of employment preferred.
  • Basic PC software application knowledge and ability to use multiple data systems preferred.
  • Extensive knowledge of billing and insurance preferred.
  • Two years customer service experience dealing with the public on the phone or in person required.
  • Two years patient financial services background (registration, billing, medical office, customer service, follow-up, or collections) preferred.
  • Must have experience dealing with the public in person as well as on the phone.
  • Must possess ability to work effectively in complex environment of a healthcare system.
  • Keyboarding skills essential (40 WPM).
  • Excellent communication and organization skills required.
  • college or business school education
  • Medical terminology or the successful completion of course within one year of employment
  • Basic PC software application knowledge and ability to use multiple data systems
  • Extensive knowledge of billing and insurance
  • Two years patient financial services background (registration, billing, medical office, customer service, follow-up, or collections)
  • Competitive salary package
  • Extensive benefit package including medical, dental, vision, and life insurance (Benefits on Day 1!)
  • Accident & critical illness insurance
  • Tuition Reimbursement
  • Short-Term & Long-Term Disability Insurance
  • Paid Maternity Leave
  • Employee Assistance Program
  • Paid Time Off
  • Employee Wellness Plan that pays you for being healthy
  • 403(b) and Roth Retirement Plan with company matching
  • We are a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program which allows you to receive forgiveness of the remaining balance of your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer
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