Patient Representative PRN

HCA Healthcare • San Juan, TX

108d

About The Position

This position is incentive eligible. CareNow, part of HCA Healthcare, is seeking a Patient Representative PRN who is dedicated to creating positive patient interactions. The role involves checking in patients, answering phone calls, verifying insurance, and ensuring all patient paperwork is complete. The CareNow Urgent Care Clinic operates Monday-Friday from 8am-9pm, Saturdays from 8am-8pm, and Sundays from 8am-5pm, requiring flexibility in working hours.

Requirements

• 1 year of clinical experience in a patient care setting is preferred.
• Obtain BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Responsibilities

• Checks-in patients in a timely manner and ensures all Web Check-in procedures are followed.
• Answers phone calls to the clinic and provides information or refers questions to others as needed.
• Verifies insurance timely and accurately.
• Ensures the occupational client's preference card is followed and occupational procedures.
• Reviews all patient paperwork to ensure completeness and collects necessary insurance/demographic information.
• Completes Daily Balance Checklist after each shift, ensuring all forms of payment are accounted for and documented.

Benefits

• Comprehensive medical coverage with low copay options.
• Dental and vision benefits.
• Life and disability coverage.
• Flexible spending accounts.
• Supplemental health protection plans.
• Fertility and family building benefits through Progyny.
• Free counseling services for emotional, physical, and financial wellbeing.
• Family support including adoption assistance and child/elder care resources.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan.
• Education assistance including tuition and certification support.
• Colleague recognition program.
• Paid time off and family leave.

What This Job Offers

• Industry: Hospitals
• Education Level: No Education Listed