Patient Representative (Facility Patient Advocate)
Department of Veterans Affairs•Memphis, TN
227d•$61,111 - $96,116
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About The Position
This position is located at the Memphis VA Medical Center serving as a Facility Patient Advocate complaint resolution with service recovery, receiving compliments, working with SLAs to help resolve issues and concerns and communicating with patients about their experiences of care. They collaborate with other facility staff in the creation, development, and implementation of initiatives and actions that improve the patient experience throughout the organization.
