Patient Relations Representative

Gastro Health • New Smyrna Beach, FL

9d

About The Position

Gastro Health is seeking a Temporary Full-Time Patients Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package

Requirements

• High school diploma or GED equivalent
• 2+ years medical administration experience preferred
• eClinicalWorks (eCW) experience desired

Responsibilities

• Answer all incoming calls and route them to appropriate personnel; take messages and send tasks, as necessary.
• Schedule, confirm, and cancel office appointments as patients call in.
• Coordinate all aspects of hospital consults called in.
• Schedule recall appointments.
• Manage use of telephone service.
• Reschedule no-show appointments.
• Pick up voicemail messages on a daily basis, every hour on the hour.
• Maintain coverage to reflect correct information for the day.
• Other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
• Tickets at Work that provides discounts on concerts, travel, movies, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED