Patient Relations Representative

Gastro Health • Edmonds, WA

97d

About The Position

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Sign-On Bonus $500.

Requirements

• High school diploma or GED equivalent.
• 2+ years medical administration experience desired.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Answer all incoming calls and route them to appropriate personnel; take messages and send tasks as necessary for all care centers.
• Schedule, confirm, and cancel office appointments as patients call in.
• Work on referrals and import demographics from patient portal.
• Pick up voicemail messages on a daily basis.
• Verify patients health plan benefits & obtain authorization, if needed.
• Assist patients with questions and/or concerns regarding procedures.
• Request medical records from doctors and hospitals.
• Call-in new prescriptions and refills and obtain authorization if necessary.
• Obtain lab results including stat requests.
• Other duties as assigned.

Benefits

• 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%.
• Discretionary profit-sharing contributions of up to 4%.
• Health insurance.
• Employer contributions to HSAs and HRAs.
• Dental insurance.
• Vision insurance.
• Flexible spending accounts.
• Voluntary life insurance.
• Voluntary disability insurance.
• Accident insurance.
• Hospital indemnity insurance.
• Critical illness insurance.
• Identity theft insurance.
• Legal insurance.
• Paid time off.
• Discounts at local fitness clubs.
• Discounts at AT&T.
• Participation in Tickets at Work program providing discounts on concerts, travel, movies, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED