Patient Relations Rep II - Authorizations

Sarasota Memorial Health Care System•Venice, FL

29d

About The Position

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization's Mission, Vision, and Values. Behaviors and attitude support achievement of the system's goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information. The position is responsible for obtaining authorizations for 8 physicians and 6 APPs, covering all in-office diagnostic testing, including echocardiograms, carotid studies, nuclear medicine, pacemaker/loop in-person checks, pacemaker/loop remote checks, and Holter monitors.

Requirements

Require computer, keyboard and data input skills.
Require pleasant and professional demeanor.
Require skill in establishing and maintaining effective working relationships.
Require demonstrated initiative and self-direction.
Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
Require dependability/reliability.
HS EQ: High School Diploma, GED or Certificate

Nice To Haves

Prefer some college or vocational training.
Prefer a minimum of one (1) year of experience in a physician office.
Prefer knowledge of EHR/EMR.
Prefer knowledge of medical terminology.
Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
Prefer a professional, neat appearance with strong oral and written communication skills.
Prefer basic knowledge of third party payers.

Responsibilities

patient scheduling
patient check-in
checkout
follow up activities
Acts as a liaison between physician, patient, facility and insurance company.
Handles collections of monies from patient at time of checkout.
Meets all compliance standards.
Observes strict confidentiality in dealing with patients and patient information.
obtaining authorizations for 8 physicians and 6 APPs
covering all in-office diagnostic testing, including echocardiograms, carotid studies, nuclear medicine, pacemaker/loop in-person checks, pacemaker/loop remote checks, and Holter monitors.