Patient Relations Rep I - Front Desk

Sarasota Memorial Health Care System • Sarasota, FL

16h

About The Position

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization’s Mission, Vision, and Values. Behaviors and attitude support achievement of the system’s goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Requirements

• HS EQ: High School Diploma, GED or Certificate
• As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/

Nice To Haves

• Prefer a previous experience in a physician office.
• Prefer demonstrated ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Prefer demonstrated interpersonal skills with strong oral and written communication skills.
• Prefer basic knowledge of third-party payers, as well as Electronic Health/Medical Records.
• Prefer knowledge of medical terminology.

Responsibilities

• patient scheduling
• patient check-in
• checkout
• follow up activities
• liaison between physician, patient, facility and insurance company
• Handles collections of monies from patient at time of checkout
• Meets all compliance standards
• Observes strict confidentiality in dealing with patients and patient information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED