Patient Relations Liaison - Patient Services, Casual, Days
Envision Physician Services•Huntley, IL
421d
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About The Position
The Patient Relations Liaison serves as a patient advocate within Northwestern Medicine, ensuring effective communication between patients, their families, and the organization. This role is crucial in addressing patient grievances, facilitating investigations, and promoting improvements based on patient feedback. The liaison represents executive administration during critical events and collaborates with various departments to resolve issues, all while adhering to the organization's ethical standards and compliance requirements.
