Medical Receptionist

St. Michael's Eye and Laser InstituteLargo, FL

About The Position

Are you the type of person who can turn a stressful medical appointment into a positive experience with just a friendly demeanor and efficient service? We are looking for a Patient Relations Coordinator who blends genuine empathy with high-tech efficiency. You are the central point of contact for our patients and the crucial bridge between them and our clinical staff. You don't just manage appointments; you manage relationships. Your Tech Toolkit Nextech: Patient scheduling, charting, and records management. Practice+: Insurance verification and financial workflows. Slack: Real-time team communication and patient flow management. Office 365: Email, documentation, and data organization. Your Mission Elevate the Patient Experience: From the first phone call to the final checkout, ensure every patient feels welcomed, informed, and cared for. Navigate Complex Workflows: Utilize Nextech and Practice+ to manage high-volume scheduling, insurance verification, and billing with accuracy. Foster Team Synergy: Use Slack to instantly communicate with providers and nurses, keeping the clinic flow moving seamlessly. Maintain Digital Precision: Manage patient data, emails, and documentation within Office 365 while ensuring strict HIPAA compliance. Are You the One? Empathetic Communicator: You listen well and communicate with clarity, kindness, and professionalism. Tech-Forward: You pick up new software quickly and are proficient with Nextech, Practice+, or similar EMR systems. Proactive Problem Solver: You anticipate needs before they become urgent issues. Master Multitasker: You stay calm, organized, and focused in a fast-paced environment. Why You'll Love Us A collaborative, tech-driven, and friendly environment. Opportunities for growth within a fast-paced medical practice. A supportive team that appreciates your hard work.

Requirements

  • Empathetic Communicator: You listen well and communicate with clarity, kindness, and professionalism.
  • Tech-Forward: You pick up new software quickly and are proficient with Nextech, Practice+, or similar EMR systems.
  • Proactive Problem Solver: You anticipate needs before they become urgent issues.
  • Master Multitasker: You stay calm, organized, and focused in a fast-paced environment.

Responsibilities

  • Elevate the Patient Experience: From the first phone call to the final checkout, ensure every patient feels welcomed, informed, and cared for.
  • Navigate Complex Workflows: Utilize Nextech and Practice+ to manage high-volume scheduling, insurance verification, and billing with accuracy.
  • Foster Team Synergy: Use Slack to instantly communicate with providers and nurses, keeping the clinic flow moving seamlessly.
  • Maintain Digital Precision: Manage patient data, emails, and documentation within Office 365 while ensuring strict HIPAA compliance.

Benefits

  • A collaborative, tech-driven, and friendly environment.
  • Opportunities for growth within a fast-paced medical practice.
  • A supportive team that appreciates your hard work.
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