Patient Relation Manager (Bilingual Prefered)
Oak Street Health
404d
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About The Position
The Patient Relations Manager (PRM) at Oak Street Health plays a crucial role in advocating for patients by assisting them with navigating insurance options and medical bills. This position is integral to the service team, providing high-touch assistance and serving as a resource for both patients and the care team. The PRM is responsible for ensuring that patients are informed about their Medicare options, especially during Open Enrollment, and for managing the welcome visit and orientation process for new patients.
