About The Position

Manages and creates patient accounts for services rendered, including the creation of medical records. Responsible for engaging in one or more of the revenue cycle roles while working collaboratively with the patient, patient’s family, and the care team. Verifies patient demographic information and supports financial compliance with insurance eligibility responses and collects or counsels on payment options.

Requirements

  • Minimum of 1 year experience in a customer service setting, and proficient in navigating within computerized systems.
  • Critical thinking skills while performing multiple functions and prioritizing duties.

Nice To Haves

  • Knowledge of medical terminology is desired.

Responsibilities

  • Obtains and verifies insurance and demographic information.
  • Makes collection attempts while providing education on resources available.
  • Greets and welcomes arriving patients.
  • Secures signatures for all required documentation.
  • Performs other duties as assigned.
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