Patient Registration

Allied Physicians Surgery Center•South Bend, IN

1d•Onsite

About The Position

The Registration Receptionist performs all duties associated with the efficient registration of patients under minimal supervision. This role also includes answering the Center's main phone line and routing incoming calls. Key responsibilities involve pre-registration tasks, verifying demographic and insurance information, obtaining deductible, co-insurance, co-pay, and out-of-pocket amounts, and reviewing this information with patients. The receptionist is responsible for obtaining appropriate consent and signatures on required forms, labeling forms, explaining financial responsibilities, and accepting payments. Additionally, the role acts as a liaison between clinical units and the lobby waiting room.

Requirements

Minimum of two years related registration/receptionist experience preferably in a health care setting.
Ability to work independently and to organize and prioritize work efficiently to achieve the Center's goals.
Ability to operate computer, various software packages, copy machine, fax machine and other office machines.

Responsibilities

Performs pre-registration duties by verifying demographic information received from scheduling.
Performs on-line verification when appropriate.
Obtains deductible, co-insurance, co-pay and out-of-pocket amounts.
Reviews demographic and insurance information with patients.
Obtains appropriate consent and signatures on required forms.
Labels forms using established policy and procedure.
Explains financial responsibilities to patients.
Accepts payments from patients and following corresponding procedure for payment collection.
Acts as a liaison between clinical units and lobby waiting room.
Answering the Center's main phone line and routing incoming calls.