Patient Registration Specialist
About The Position
-Responsible for clerical and reception duties related to patient scheduling and registration. -Serves as the first point of contact for patients, ensuring their needs are met. - Schedules patient visits and procedures for multiple hospitals and outpatient centers. - Coordinates with various departments and follows clinical protocols. - Responds to patient questions and concerns, directing them to the appropriate department. - Maintains ongoing communication with clinical staff regarding real‑time patient status. - Collaborates with medical staff to optimize scheduling efficiency and effectiveness. - Multitasks across several technology systems. - Collects and enters demographic, clinical, billing, and insurance information. - Provides patient education by explaining preparation and instructions for scheduled procedures. - Informs patients of possible co‑pays and deductibles due at the time of service. - Reviews and analyzes financial information from the registration system and communicates it to patients and the business office.
Requirements
- High school diploma or GED
- At least one year of Medical Records or Patient Access
- Strong attention to detail
- Ability to multitask and navigate multiple computer systems simultaneously
Responsibilities
- clerical and reception duties related to patient scheduling and registration
- Serves as the first point of contact for patients
- Schedules patient visits and procedures for multiple hospitals and outpatient centers
- Coordinates with various departments and follows clinical protocols
- Responds to patient questions and concerns, directing them to the appropriate department
- Maintains ongoing communication with clinical staff regarding real‑time patient status
- Collaborates with medical staff to optimize scheduling efficiency and effectiveness
- Multitasks across several technology systems
- Collects and enters demographic, clinical, billing, and insurance information
- Provides patient education by explaining preparation and instructions for scheduled procedures
- Informs patients of possible co‑pays and deductibles due at the time of service
- Reviews and analyzes financial information from the registration system and communicates it to patients and the business office
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
