Patient Registration Specialist - Defiance Regional Hospital

ProMedica • Defiance, NM

3d • Onsite

About The Position

When patients come to receive medical services, you will register or pre-register them by getting their information, validating insurance, and receiving payments. When patients, visitors or staff have questions, you will answer those questions or refer them to someone or someplace to find their answers. You may also perform various clerical functions. ACCOUNTABILITIES Perform a variety of face-to-face registration, pre-registration, scheduling, billing, and collection functions for all payers including self-pay which includes but not limited to verifying insurance benefits. Contacts patients via phone for necessary information pertaining to registration, billing, and collection. Resolve inquiries received pertaining to patient accounts. Post payments to patient accounts as appropriate. Work with internal departments to obtain information for external requests including refunds. Act as a liaison to outside vendors. Review debits, credits, refunds, bad debt and contractual allowances for accuracy and processes as applicable. Reconcile electronic payment remittances. Understand and follow basic billing regulations and corporate compliance plans. The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

• High school diploma or GED
• Must have at least 1 year experience in medical registration, billing, customer service or collection.

Nice To Haves

• Basic knowledge of health insurance plans & medical terminology

Responsibilities

• Perform a variety of face-to-face registration, pre-registration, scheduling, billing, and collection functions for all payers including self-pay which includes but not limited to verifying insurance benefits.
• Contacts patients via phone for necessary information pertaining to registration, billing, and collection.
• Resolve inquiries received pertaining to patient accounts.
• Post payments to patient accounts as appropriate.
• Work with internal departments to obtain information for external requests including refunds.
• Act as a liaison to outside vendors.
• Review debits, credits, refunds, bad debt and contractual allowances for accuracy and processes as applicable.
• Reconcile electronic payment remittances.
• Understand and follow basic billing regulations and corporate compliance plans.

Benefits

• We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
• It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees