Patient Registration Specialist

Inomedic Health Applications•Richland, WA

21d•Onsite

About The Position

Inomedic Health Applications, Inc. (IHA) is seeking an experienced Patient Registration Specialist who will be responsible for greeting in a courteous and professional manner all incoming patients, visitors, physician's vendors or other individuals. This is a union position.

Responsibilities

Instruct patients on the completion of intake forms, case histories and other documentation and ensures completion.
Properly secure all medical records and confidential information in accordance with established procedures.
Direct patients through appropriate services maintaining clinic flow.
Escort patients as they make their way through the testing process.
Maintain communications with the Clinic Flow Coordinator to provide necessary information for coordinator to make decisions regarding clinic activities.
Provide administrative support to providers and Occupational Medical Services need’s.
Perform QA audits on all documents for accuracy and completion after services.
Enter data for completion of electronic Record of visit (ROV)
Complete close-out paperwork as patients leaves clinic.
Create and maintain a duplicate medical chart filing system at satellite facility.
Create and maintain DOE audited HRP chart system at the satellite facility.
Ensure patient confidentiality in compliance with IHA Privacy Practices and HIPAA regulations.
Audit end of the day ROV audit reports daily.
Support all case management and provider staff coordinating special requests.
Maintain front desk organization and supply inventory for both facilities.
Answer multi-line telephone, respond to routine inquiries and route as needed, take messages.
Serve as liaison with medical schedulers in assisting customers for follow up appointments and resolving appointment conflicts.
Perform daily close of business procedures for the front desk, which includes securing of all confidential information and facility close of business.