ProMedica-posted 3 months ago
Entry Level
Toledo, OH
Merchant Wholesalers, Durable Goods

The Patient Registration Specialist is often the first person patients meet as they pre-register or arrive for medical services in a ProMedica clinic, lab, inpatient, outpatient, or emergency department. People in this role perform tasks such as validating insurance, posting payments, securing registration, billing information, and answering questions from patients, visitors, or other staff. The Patient Registration Specialist complies with HIPPA guidelines and privacy practices, patient confidentiality, and patient rights. You will be an active team member and prioritize responsibilities to complete daily work and assist in training new staff as needed. You will review all work to ensure it complies with system quality assurance policies. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

  • Validate insurance information for patients
  • Post payments and secure registration
  • Handle billing information and inquiries
  • Answer questions from patients, visitors, or staff
  • Comply with HIPPA guidelines and privacy practices
  • Maintain patient confidentiality and rights
  • Assist in training new staff as needed
  • Review work to ensure compliance with quality assurance policies
  • Must have a high school diploma or equivalent.
  • Experience or basic knowledge of health insurance plans and medical terminology
  • Minimum of 1 year experience in medical registration, medical assistant, revenue cycle/billing or other like positions within a medical office setting.
  • Flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
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