Common Spirit-posted 4 months ago
Full-time • Senior
Long Beach, CA
Water Transportation

As our Director of Quality and Patient Safety at St. Mary Medical Center, you'll lead ongoing quality improvement initiatives that include collaboration between many healthcare professionals. Each day you'll make data-driven decisions to ensure our patients continuously receive high-quality care resulting in positive outcomes. In this cornerstone leadership role, you'll analyze data and implement different strategies for performance improvements, quality outcomes, risk reduction/mitigation, patient safety, and infection control. To be successful in this role, you'll apply your experience in clinical practice, operations, data analysis, and technology in order to build on our culture of continuous improvement. Your project management skills will ensure our teams continue moving forward with current initiatives. If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

  • Lead ongoing quality improvement initiatives.
  • Collaborate with healthcare professionals to ensure high-quality patient care.
  • Make data-driven decisions for positive patient outcomes.
  • Analyze data and implement strategies for performance improvements.
  • Focus on quality outcomes, risk reduction, patient safety, and infection control.
  • Apply experience in clinical practice, operations, data analysis, and technology.
  • Utilize project management skills to advance current initiatives.
  • Bachelor's degree in a healthcare-related field or five years of related job or industry experience in lieu of degree.
  • Minimum of five years of progressive management responsibility in a healthcare setting, with two years managing an acute care organization's Quality Improvement Program.
  • Minimum of two years of clinical, patient care experience or equivalent.
  • Current State License in a clinical field or five years' experience in Quality Management in lieu of state license.
  • Certified Professional in Healthcare Quality (CPHQ), or Healthcare Quality and Management Certification (HCQM), or Certificate of Professional Healthcare Quality and Patient Safety (CPQPS) within two years of employment.
  • Knowledge of quality management methods, tools, and techniques.
  • Knowledge of federal, state, and local healthcare-related laws and regulations.
  • Experience developing and implementing clinical, service, and operational process improvement initiatives.
  • Knowledge and expertise in performance improvement methodologies (e.g., Six Sigma, LEAN).
  • Current knowledge of accreditation and regulatory requirements for acute and ambulatory care services.
  • Experience with event reporting processes, root cause analyses, and event investigations.
  • Experience with patient complaint/grievance investigations and prompt resolution.
  • Knowledge of risks faced by patients in a healthcare environment and ability to mitigate these risks.
  • Familiarity with legal documents related to hospital liability.
  • Ability to manage collaboratively and coach others for optimal performance.
  • Sign-on bonus.
  • Relocation assistance.
  • Annual performance-based bonus program.
  • Annual employer contribution to retirement program (no employee contribution needed).
  • Medical benefits for the employee at no payroll deduction.
  • 33 days PTO accrued annually.
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