Patient Registration Representative | Paoli, PA | Full-Time

Wills Eye Hospital • Paoli, PA

1d • Onsite

About The Position

Wills Eye Hospital is hiring a Patient Registration Representative in Paoli, PA . In this role, you’ll be responsible for welcoming and registering all patients presenting for inpatient and outpatient surgical procedures. This role also performs unit-specific tasks that support the efficient operation of the Hospital and Business Office while ensuring an exceptional patient experience. This is a Full-Time 40 hours per week opportunity for someone who wants to blend patient interaction, administrative expertise , and contribution to the smooth operation of healthcare services. Why Join Wills Eye At Wills Eye Hospital, you’ll be part of a nationally recognized leader in ophthalmology and vision care. We are known for clinical excellence, innovation, and patient-centered care. In this role, you’ll support patients, providers, and clinical teams while helping deliver high-quality ophthalmic care. You’ll manage the comprehensive administrative and logistical workflow of patient registration and pre-operative support and contribute to a positive patient experience. You’ll be successful if you enjoy working in a fast-paced clinical environment, have strong attention to detail, and value patient interaction.

Requirements

• High school diploma or equivalent required .
• 1-2 years related healthcare, registration, physician billing, surgical scheduling and/or medical office experience required .
• Excellent customer service skills and strong attention to detail required .
• Physical requirements: Walking and standing; stooping, bending, balancing and sitting.
• The employee must occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .

Nice To Haves

• Associate’s degree preferred.
• We know great candidates do not always meet every preferred qualification. If this role interests you and you believe you could be successful in it, we encourage you to apply. You may be a fit for other roles across our organization.

Responsibilities

• Greet patients, family members, hospital staff, and visitors in a respectful, courteous, and professional manner.
• Register and check in patients by verifying demographic and insurance information, collecting required co-pays, updating account details, and confirming that all necessary authorizations and referrals are obtained.
• Ensure patient admission packets are complete, including health questionnaires, privacy statements, consent for treatment forms, and patient bill of rights documentation.
• Review and correct insurance and billing information in the surgical software system in a timely manner .
• Communicate patient arrival and registration status effectively to pre-operative nursing staff.
• Support PAT (Pre-Admission Testing) functions and assist with patient decrementing as needed.
• Assist in preparing and completing patient charts for upcoming procedures.

Benefits

• Competitive compensation and benefits such as medical, dental, and vision plans, retirement plan, tuition assistance , paid time off, and employer assistance programs (EAPs)
• Opportunities for training, certification, and career growth
• A collaborative, mission-driven clinical environment
• Access to advanced technology and specialized care teams

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees