Patient Registration Representative
About The Position
POSITION SUMMARY The Patient Registration Representative accurately enters all our patients into Marshall for treatment and ensures that patients are comfortable and safe, as they undergo the admission process. Delivers a caring and professional first impression of Marshall at all times. Collects complete and accurate demographic and financial information regarding a patient’s admission in order to facilitate patient service and reimbursement. This position is responsible for collecting deductibles and co-pay moneys from our patients at the time of service. This position must understand and adhere to an ever-changing myriad of federal and state regulations regarding patient consent, release of information (ROI), Health Insurance Portability and Accountability Act (HIPAA), Federal, State and Private Insurance reimbursement requirements. Interacts with patients, physicians, nursing, ancillary and support staff on a daily basis in the course of their work. A NONPROFIT HEALTHCARE PROVIDER IN EL DORADO COUNTY Marshall is a nonprofit community healthcare provider located in the heart of the Sierra Foothills. Our history stems back to 1956, when the community banded together to build a modern hospital for El Dorado County. Since opening our doors in 1959, Marshall has been proud to maintain our status as an independent hospital whose governance remains local. Our mission is to improve the health of our community and offer health services of superior value and quality, centered on the goals and needs of our patients. We strive to deliver service that exceeds our patients’ expectations. Quality Care Marshall is routinely recognized in the top tier of hospitals in California by independent consumer healthcare groups, and we’re always striving to improve. Marshall’s Emergency Department is a verified Level III Trauma Center and our Stroke Program is not only distinguished as a Primary Stroke Center by the Joint Commission but also earned a Gold–Plus designation from the American Heart/American Stroke Association. Marshall’s Birth Center was also designated by the World Health Organization and UNICEF as a Baby Friendly® certified facility for breastfeeding advocacy. Serving El Dorado County & Surrounding Areas Marshall includes Marshall Hospital, a fully accredited acute care facility with 111 beds located in Placerville; several outpatient facilities in Cameron Park, Placerville, El Dorado Hills, and Georgetown; primary and specialty care clinics, more than 190 affiliated physicians and providers, as well as a team of more than 1,600 employees providing quality healthcare services to residents of El Dorado County. Marshall’s executive leadership is governed by a local board of directors who volunteer their time to represent the needs and interests of a growing community. Marshall also has a dedicated group of Auxiliary members, adult and junior volunteers that lend their support.
Requirements
- Graduation from High School or equivalent required
- Excellent demonstrated customer service skills required
- Significant PC Windows, Word and Excel skills required
- Proven Accurate data entry and 10-key skills required
- Excellent communications skills required
- Proven ability to be an effective member of a work team
Nice To Haves
- Previous health care experience preferred
Responsibilities
- Accurately enters all our patients into Marshall for treatment
- Ensures that patients are comfortable and safe, as they undergo the admission process
- Delivers a caring and professional first impression of Marshall at all times
- Collects complete and accurate demographic and financial information regarding a patient’s admission in order to facilitate patient service and reimbursement
- Collecting deductibles and co-pay moneys from our patients at the time of service
- Understand and adhere to an ever-changing myriad of federal and state regulations regarding patient consent, release of information (ROI), Health Insurance Portability and Accountability Act (HIPAA), Federal, State and Private Insurance reimbursement requirements
- Interacts with patients, physicians, nursing, ancillary and support staff on a daily basis in the course of their work
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
