Patient Registration Representative - Bilingual Required

FAMILY HEALTH CENTERS • Oroville, WA

6d

About The Position

PRIMARY ACCOUNTABILITY: Responsible for independently performing a wide range of complex and confidential front desk tasks to support the patient encounter.  BILINGUAL REQUIRED

Requirements

• Requires basic organizational skills, typically to organize own work
• Job duties require the ability to work independently and as part of a team
• Job duties are typically performed in response to workflow or ongoing direction by supervisors or others
• Employees are able to effectively select from alternatives to situations encountered on the job
• Employees focus is primarily on their own work
• Duties require the compilation of information
• Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program
• Bilingual English/Spanish communication, written and verbal required.

Responsibilities

• Responsible for registering patients and scheduling patient visits
• Provide appointments to patients using scheduling guidelines
• Make pre-appointment calls.
• Accurately and legibly fill out all required forms; verify patient information (demographics, insurance, sliding fee) and update computer information at each patient visit.
• Collect and post payments on patient accounts into EPM
• Reconcile and close daily batch at end of business day
• Answers phone calls and handles incoming and outgoing faxes
• Obtains release of information requests
• Assist patients with information requests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED