Patient Registration Representative
CommonSpirit Health•Folsom, CA
4d•Onsite
About The Position
As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
Requirements
- Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
- Experience in requesting and processing financial payments.
- High School diploma, GED or equivalent.
- Thorough understanding of insurance policies and procedures, working knowledge of medical terminology.
- Able to perform basic mathematics for payment calculation.
- Experience in requesting and processing financial payments.
- Intermediate to advanced computer skills.
Nice To Haves
- 2 years preferred.
- Knowledge of charity care programs as well as the various government and non-government programs preferred.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
