Patient Registration Representative I, Call Center, Full Time

Community Hospital•Grand Junction, CO

1d•$18 - $21•Onsite

About The Position

Position: Patient Registration Location: Call Center Responsibilities: Processes incoming and outgoing calls efficiently and politely. Interviews patient or representative to obtain and record in computer the patient's name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill. Schedules appointments and records all information in patient charts. Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected. Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data. Completes administrative functions for the clinic as assigned by the Practice Administrator

Requirements

High school diploma or equivalent
One (1) year of customer service experience
Training in a medical practice preferred

Responsibilities

Processes incoming and outgoing calls efficiently and politely.
Interviews patient or representative to obtain and record in computer the patient's name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Schedules appointments and records all information in patient charts.
Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
Completes administrative functions for the clinic as assigned by the Practice Administrator