About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Join the MercyOne Family! We are looking to hire a Patient Registration Representative! As a Patient Registration Representative at MercyOne, you will gather patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports/escorts patient to assigned area. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne.

Requirements

  • Ability to read, write and understand the English language.
  • Effective communication with patients, visitors, staff, and physicians.
  • One-year medical office experience (scheduling, insurance or registration) preferred.
  • Hospital experience and/or medical terminology preferred.
  • Intermediate language, basic math, and intermediate reasoning ability.
  • Strong computer skills, Windows experience.
  • Experience with database software and mainframe information systems.
  • Ability to convey a positive image and communicate tactfully and professionally.
  • Ability to articulate hospital policies and regulations.
  • Ability to work with diverse groups of people and under pressure.

Nice To Haves

  • Completion of Medical Secretary program or other general office training preferred.

Responsibilities

  • Gather patient demographic and financial information and enter into computer system.
  • Assign patient rooms and prepare appropriate documentation.
  • Transport/escort patients to assigned areas.
  • Adhere to MercyOne's performance expectations.
  • Perform all defined services and other related duties in accordance with the mission, vision, and values of MercyOne.

Benefits

  • Competitive compensation.
  • Full benefits package.
  • Opportunity for growth throughout the system.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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