Patient Registration Rep. Floa

FAMILY HEALTH CENTERS • Omak, WA

5d

About The Position

PRIMARY ROLE OBJECTIVE:

Responsible for independently performing a wide range of complex and confidential front desk tasks to support the patient encounter.

Requirements

• Bilingual English/Spanish communication, written and verbal required.
• Fully functional in use of the EPM program
• Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program.

Responsibilities

• Responsible for registering patients and scheduling patient visits
• Provide appointments to patients using scheduling guidelines
• Make pre-appointment calls.
• Accurately and legibly fill out all required forms; verify patient information (demographics, insurance, sliding fee) and update computer information at each patient visit.
• Process patient payments
• Collect and post payments on patient accounts into EPM
• Reconcile and close daily batch at end of business day
• Performance of administrative duties
• Answers phone calls and handles incoming and outgoing faxes
• Obtains release of information requests
• Assist patients with information requests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees