Patient Registration Rep Financial Clearance
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Patient Registration Representative at WakeMed Health & Hospitals plays a crucial role in ensuring a smooth and welcoming experience for patients as they arrive for their appointments. This position is centered around interacting with patients, checking them in, and coordinating follow-up appointments. The representative is responsible for accurately performing administrative duties related to patient registration, which includes entering demographic and insurance information into the system and collecting copays. This role serves as a vital liaison between patients, the community, and healthcare professionals, necessitating excellent interpersonal and communication skills to deliver the highest quality of customer service. The work environment for the Patient Registration Representative is characterized as high-volume and fast-paced. Representatives are expected to greet and check patients in promptly upon their arrival, ensuring that they feel welcomed and supported. The position requires a commitment to providing unsurpassed customer service to patients and their families, whether they are visiting for appointments, surgeries, therapies, or procedures. Registration and checkout processes are conducted at centralized welcome desks located at hospital entrances and medical office buildings, as well as at the check-in desk within physician practices. Additionally, the Patient Registration Representative is responsible for collecting point-of-service payments and may also assist in scheduling appointments as needed.
