Patient Registration Rep - Emergency Department - Full-Time- Evenings

Trinity Health

132d

About The Position

The position involves gathering patient demographic and financial information and entering it into the computer system. The role includes assigning patient rooms, preparing appropriate documentation, and transporting or escorting patients to their assigned areas. The individual will also be responsible for informing patients of hospital regulations, securing armbands, and obtaining signatures on necessary documents. Additionally, the position requires making determinations regarding the need for hospital-issued Advance Beneficiary Notices (ABN waivers) and ensuring patients are escorted to their assigned areas. The role includes meeting and greeting patients as the registration process begins and scanning all necessary information such as physician orders, driver's licenses, insurance cards, and consents. Pre-registration of all scheduled tests is also part of the job, along with adhering to safety, infection control, and colleague health policies and procedures, as well as following HIPAA and EMTALA regulations as per hospital policy.

Requirements

• Ability to read, write and understand the English language.
• Effective communication skills with patients, visitors, staff, and physicians.
• Completion of Medical Secretary program or other general office training preferred.
• One year of medical office experience (scheduling, insurance, or registration) preferred.
• Hospital experience and/or medical terminology preferred.
• Strong computer skills, including Windows experience and database software.
• Ability to convey a positive image and communicate tactfully and professionally.
• Ability to work with diverse groups of people and under pressure.

Responsibilities

• Gathers patient demographic and financial information.
• Obtains appropriate signatures.
• Answers telephone and manages bed assignments.
• Informs patients of hospital regulations and secures armbands.
• Makes determinations regarding the need for hospital issued Advance Beneficiary Notice (ABN waiver).
• Assures patients are escorted/transported to assigned areas.
• Meets and greets patients as registration process begins.
• Scans all needed information (physician orders, drivers licenses, insurance cards, consents, etc.).
• Pre-registers all scheduled tests.
• Adheres to all safety, infection control and colleague health policies and procedures.
• Follows HIPAA and EMTALA regulations per hospital policy.

Benefits

• Wellness programs.
• Personalized health insurance plans including dental and vision.
• Paid time off.
• Long- and short-term leave.
• Retirement planning.
• Life insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees