Patient Registration Coordinator (Bilingual)

Community Dental Partners•Bryan, TX

12d•Onsite

About The Position

The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator is someone that has the opportunity to bring a smile to the patients, to be able to give them a wonderful patient experience. This role provides the bridge between the front and back of the office. They are able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you!

Requirements

High school diploma or GED preferred.
Dental Experience is Required

Nice To Haves

Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met.
Multi-Tasker – ability to prioritize and address multiple demands concurrently.
Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
Team Mindset – the ability to work within a team for the good of the patient.
Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Responsibilities

Greet patients upon arrival
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in.
Change and update patient(s) status in the computer according to establishes guidelines
Verifying insurance and frequencies when needed.
This greeter will assist with attaching payments, sending claims, checking billable x-rays
Clean/maintain front office area/lobby
Perform other duties as assigned