Patient Registration Clerk - Patient Registration - FT 1.0 (80 hrs biweekly) (66953)

Memorial Health System • Marietta, OH

4d

About The Position

In an environment of continuous quality improvement, t he Patient Registration Clerk is responsible for greeting patients in a professional way and performing an orderly, efficient and complete registration. This process is completed by providing excellent customer service, promoting public relations of the hospital while maintaining confidentiality of records. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times. Job Functions: Provides safe environment for care of patients. Maintains strict confidentiality at all times. Accurately interprets written and verbal orders from physicians. Demonstrates appropriate use of AIDET when registering patients. Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic health record (EHR), makes changes as necessary, and completes an accurate registration. Verifies insurance eligibility and benefits on each patient. Collects out-of-pocket liabilities from patients upfront and applies and reconciles daily point-of-service cash reports. Refers patient accounts to financial counselors when further explanation/education is needed regarding out-of-pocket liabilities, payment plans, etc. Assumes all other duties and responsibilities as necessary.

Requirements

• High school diploma, GED or equivalent required.
• Typing, spelling, basic medical terminology, interpersonal skills and familiarity with computers.
• Ability to accurately gather and interpret data related to the patient registration process.
• Ability to communicate with patients and family members in stressful situations.
• Ability to professionally represent the hospital to patients, physician offices, and family members.

Nice To Haves

• Minimum of 2 years’ experience in hospital, medical office or clinic setting in registration and/or scheduling preferred.

Responsibilities

• Provides safe environment for care of patients.
• Maintains strict confidentiality at all times.
• Accurately interprets written and verbal orders from physicians.
• Demonstrates appropriate use of AIDET when registering patients.
• Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic health record (EHR), makes changes as necessary, and completes an accurate registration.
• Verifies insurance eligibility and benefits on each patient.
• Collects out-of-pocket liabilities from patients upfront and applies and reconciles daily point-of-service cash reports.
• Refers patient accounts to financial counselors when further explanation/education is needed regarding out-of-pocket liabilities, payment plans, etc.
• Assumes all other duties and responsibilities as necessary.

Benefits

• Memorial Health System is proud to offer an affordable, comprehensive benefit package to all full time and flex time employees.
• To learn more about the many benefits we offer, please visit our website at www.mhsystem.org/benefits .
• Bonus Eligibility: Available to qualifying full or flex time employees. Eligibility will be determined upon offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees