Patient Registration Clerk

Unity Health Care • Washington, DC

398d

About The Position

The Patient Registration Clerk plays a crucial role in the efficient operation of the clinic by managing patient registration, scheduling appointments, and providing assistance to clients regarding paperwork and clinic procedures. This position requires strong communication skills and the ability to maintain a professional and confidential environment while ensuring a smooth flow of patients in and out of the clinic.

Requirements

• High school diploma or equivalent.
• One year of experience in an office setting, preferably in a medical office setting.
• Strong customer service background.
• Knowledge of medical terminology and insurances.
• Basic knowledge of health insurance plans such as Medicare and Medicaid preferred.
• Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred.
• Ability to work independently or in a team-oriented environment and interrelate well with individuals from diverse ethnic and cultural backgrounds.
• Basic working knowledge of computers.
• Typing speed of 40 WPM preferred.

Responsibilities

• Control the flow of patients in and out of the clinic.
• Perform necessary registration functions including insurance verifications and updating demographic information.
• Serve as both a receptionist and liaison between patients, teammates, and staff.
• Review all client-related forms for accuracy and completeness, assisting clients as necessary.
• Maintain a clean, organized, and safe working environment.
• Maintain files and/or client database.
• Schedule appointments, record information, and effectively communicate appointment schedules to clients.
• Measure key metrics important for advanced access.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED