Patient Registration, Call Center
Summa Western Reserve Hospital•Akron, OH
217d•$17 - $20•Remote
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About The Position
The Patient Access Liaison in the Call Center is responsible for assisting callers and patients with various needs including way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient signs/symptoms, class scheduling, and addressing any other questions or concerns. This role emphasizes providing a high level of customer service to create a positive impression of Summa Health.
