Patient Registration (Admission Financial Rep)

Fairview Health Services • Chisago Lake Township, MN

7h

About The Position

Fairview has an immediate opening for an Admission Financial Representative at the M Health Fairview at the Chisago Clinic.
This position is approved for 70.6 hours every two weeks,
We believe the schedule will be
Week 1: Monday, Tuesday, Thursday 8:30 am - 6:00 pm, Friday 8:30 am -5:00 pm
Week 2: Monday, Tuesday 8:30 am - 6:00 pm, Friday 8:30 am -5:00 pm
This position is responsible for completing the financial clearance process within patient access which includes scheduling and registration activities. Individuals in this role are expected to demonstrate behaviors that create a welcoming environment and deliver an exceptional experience to patients, families and other customers. The Admission Financial Representative (AFR) must be able to articulate information in a manner that ensures patients, guarantors and family members have clear expectations and understand their financial responsibilities.

Requirements

• 1 year of customer service experience
• 1 year of applicable computer knowledge and skills

Nice To Haves

• High school diploma, GED, or post-secondary education
• Previous experience in a clinical setting with registration experience

Responsibilities

• Provide scheduling and registration support for patients.
• Deliver an exceptional customer service experience to patients, families and other customers through consistently demonstrating Fairview behaviors.
• Manage daily worklists and resolve assigned tasks in a timely and efficient manner.
• Adhere to all compliance and regulatory requirements.
• Consistently demonstrate the Fairview Commitments related to Respect to People and Continuous Improvement.
• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
• Partners with patient care giver in care/decision making.
• Communicates in a respective manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on as assessment of learning needs of patient/care giver.
• Fulfills all organizational requirements.
• Completes all required learning relevant to the role.
• Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
• Fosters a culture of improvement, efficiency and innovative thinking.
• Performs other duties as assigned.

Benefits

• Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more!
• Please follow this link for additional information: https://www.fairview.org/benefits/lakesseiu

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED