About The Position

Setting Standards, Changing Lives Bring your talents to NYP Medical Group Westchester, where we’re proudly introducing the world to the future of surgical care and caring. Greet and registers patients in a tactful and courteous manner. Obtains all pertinent patient demographic and insurance information and enters into appropriate computer system. Pre-registers patients in the hospital's online system. Performs insurance verification. Schedules/confirms and maintains daily appointments schedules taking into consideration availability of resources. Sets up clinic for efficient management of appointment flow (e.g., Medical Records retrieved, chart set-ups prepared). Creating clinical and administrative letters. Requests patient charts from Health Information and/or physician’s files and requests various patients’ NYPH medical record prior to appointment. Reviews chart to ensure necessary test results and other relevant information is recorded. Requests test results from appropriate areas as needed. Processes information so as to ensure that third party bills are submitted in a timely and complete manner. Prepares all pertinent paperwork including authorizations, physician requisitions, diagnostics testing requisitions and transportation reimbursements. Verifies and documents third party eligibility; determines patient liability and obtains authorizations. Notifies patient of financial obligation for elective admissions and establishes payment arrangements according to financial policies prior to date of service. Counsels' patient regarding payment options, Medicaid eligibility, and determines qualifications for charity care. Collects co-payments and fees and issues receipts to patients, as appropriate. Prepares receipts for both hospital and professional patient payments. Maintains record of all financial transactions and reconciles daily cash collection. Performs other job-related duties as assigned. This is a full time Monday-Friday 40-hour workweek. Hours are 8:00am-6:00pm, hours will vary. Located at 85 Pondfield Road, Bronxville, NY 10708, locations may change based on operational needs.

Requirements

  • 1+ year of clerical experience.
  • High School Diploma or equivalent GED
  • Effective communication skills verbal and written.
  • Excellent Customer Service skills.
  • Energetic, approachable individual with a desire to put patients first.
  • Must be detailed oriented, able to problem solve and work independently.
  • Ability to multi-task and perform various registration duties efficiently.

Nice To Haves

  • Knowledge of medical procedures, routines, regulations and medical terminology.
  • Experience working in a busy healthcare environment.
  • Health insurance benefits/requirements/Insurance authorization/referrals.
  • EPIC
  • Bilingual Spanish/English

Responsibilities

  • Greets and registers patients in a tactful and courteous manner.
  • Obtains all pertinent patient demographic and insurance information and enters into appropriate computer system.
  • Pre-registers patients in the hospital's online system.
  • Performs insurance verification.
  • Schedules/confirms and maintains daily appointments schedules taking into consideration availability of resources.
  • Sets up clinic for efficient management of appointment flow (e.g., Medical Records retrieved, chart set-ups prepared).
  • Creating clinical and administrative letters.
  • Requests patient charts from Health Information and/or physician’s files and requests various patients’ NYPH medical record prior to appointment.
  • Reviews chart to ensure necessary test results and other relevant information is recorded.
  • Requests test results from appropriate areas as needed.
  • Processes information so as to ensure that third party bills are submitted in a timely and complete manner.
  • Prepares all pertinent paperwork including authorizations, physician requisitions, diagnostics testing requisitions and transportation reimbursements.
  • Verifies and documents third party eligibility; determines patient liability and obtains authorizations.
  • Notifies patient of financial obligation for elective admissions and establishes payment arrangements according to financial policies prior to date of service.
  • Counsels' patient regarding payment options, Medicaid eligibility, and determines qualifications for charity care.
  • Collects co-payments and fees and issues receipts to patients, as appropriate.
  • Prepares receipts for both hospital and professional patient payments.
  • Maintains record of all financial transactions and reconciles daily cash collection.
  • Performs other job-related duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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