Patient Registrar (FT)

NORTH ARKANSAS REGIONAL MEDICAL CENTER•Harrison, AR

2d•Onsite

About The Position

Patient Registrar — Admissions (Harrison, AR) Be the calm, friendly first face for every visit. As a Patient Registrar at NARMC, you’ll welcome patients, verify coverage, and complete accurate registrations that keep care moving and billing clean. We value kindness, accuracy, and simple, clear communication. About Us North Arkansas Regional Medical Center (NARMC) is an innovative, non-profit healthcare system anchored by a central hospital in Harrison, Arkansas, and 13 clinics serving the rural communities of North Arkansas. Our continuum includes Home Health and Hospice, including our inpatient Hospice House. More than 750 team members deliver comprehensive care close to home, guided by values of safety, quality, integrity, and community—with a mission to provide comprehensive healthcare across North Arkansas and a vision to be the region’s most trusted and preferred provider. Job Summary Interview and register patients for inpatient, outpatient, and Emergency Department services; verify demographics/insurance, obtain signatures/authorizations, collect payments as needed, and route patients to the correct department, all while maintaining accuracy and great service.

Requirements

High school diploma or GED; typing accuracy and basic computer skills.
Ability to read, write, speak, and understand English; excellent customer service.

Nice To Haves

Prior medical office/registration experience.

Responsibilities

Register patients (ED, inpatient, outpatient); prepare ID bands and explain hospital policies.
Verify insurance/eligibility; obtain signatures for treatment, assignment, and payment guarantee; copy cards.
Collect payments after hours; balance receipts and maintain accurate EHR/registration data.
Direct or escort patients to departments; answer phones/switchboard and support the Business Office.
Maintain confidentiality and follow EMTALA/financial assistance workflows.

Benefits

Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.
Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.
Basic life insurance and AD&D provided at no cost; voluntary life options available.
Short-term and long-term disability coverage offered.
Accident and critical illness insurance through Lincoln Financial.
401(k) retirement plan with up to 3.5% company match, vested over 5 years.
Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.
Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.
AirMed/Mercy Life Flight membership for eligible staff and families.
On-site wellness center and discounted membership at Planet Fitness.
Tuition reimbursement and support for continuing education.
Employee referral bonuses and internal promotion opportunities.
Pet insurance and identity theft protection available.
Discounts on prescriptions, cafeteria meals, gift shop items, and local thrift store purchases.