Patient Registrar - Patient Access | Full-Time, Evenings

NewYork-Presbyterian Hospital • New York, NY

2d • $32 - $34 • Onsite

About The Position

At NewYork-Presbyterian Queens, we’re passionate about delivering high-quality care to one of New York City’s most culturally diverse communities. Join us and make a lasting impact as a Patient Registrar, where your compassion and professionalism will help shape the patient experience from the very first interaction. As a Patient Registrar, you’ll be the welcoming face of our organization—assisting patients with scheduling, registration, and insurance verification, while providing exceptional customer service. You’ll help ensure a smooth and positive experience for patients and their families, all while supporting our mission to put patients first. Patient Registrar – Patient Access | Full-Time, Evenings 3:00 pm - 11:00 pm, Alternating weekends and some holidays In this vital role, you will:

Requirements

• High School Diploma or GED equivalent.
• Strong clerical skills and proficiency with PC-based systems.
• Familiarity with insurance carriers and coverage guidelines.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills.
• Outstanding customer service and interpersonal abilities.

Nice To Haves

• Experience in a hospital, medical practice, or healthcare setting.
• Knowledge of insurance verification processes.
• Familiarity with EPIC or similar electronic medical record systems.
• Some college coursework or degree.

Responsibilities

• Serve as the primary point of contact for patients during scheduling, registration, and admissions.
• Verify insurance coverage and obtain necessary pre-certifications and authorizations.
• Screen for medical necessity and ensure accurate documentation to support billing and reimbursement.
• Provide clear communication and support to patients and families throughout their visit.
• Collaborate with clinical and administrative teams to uphold our high standards of care and service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees