PATIENT REGISTRAR - LAKELAND IMMEDIATE CARE

Surgery Partners • Rathdrum, ID

317d

About The Position

Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Registrar to join our Lakeland Immediate Care Team! This position will likely work 10 hour shifts Thursday-Saturday. This full-time position includes weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned.

Requirements

• Knowledge of basic computer programs such as Microsoft Office Suite.
• Ability to type at least 40 words per minute.
• Ability to relate and work effectively with others.
• Demonstrates excellent written and verbal communication skills.
• Strong customer service background.

Nice To Haves

• Prior clerical or medical office experience preferred.

Responsibilities

• Perform registration and pre-registration functions to ensure smooth transitioning of patients.
• Prepare pre-registration packets appropriately for each procedure.
• Ensure that copies of appropriate documentation are obtained for billing and collections.
• Process co-payments and payments.
• Register patients and update medical records.
• Back up all incoming calls and direct them to the appropriate person or department.
• Perform nightly closing procedures for the clinic.
• Call patients for pre-registration notification including copays and deductibles.
• Other duties as assigned.

Benefits

• Company-sponsored events such as sporting events, BBQs and holiday parties.
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions).
• Tuition reimbursement.
• Growth opportunities, ongoing education, training, leadership courses.
• A generous 401K retirement plan.
• A variety of discounts throughout the hospital and community available to employees.
• Wellness benefits offered to staff such as weight loss challenge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services