Patient Registrar I - Orthopedics (2657)

Mary Rutan HealthBellefontaine, OH
14dOnsite

About The Position

Job Summary - Greets and assists patients upon arrival. Completes pre-registration, onsite registration, and check-in for all appointments. Facilitates all necessary workflows for scheduled and unscheduled patients. Performs extensive clerical duties, including but not limited to the following: answers phones, schedules patients, reviews insurance information with patients, verifies health plan benefit coverage and eligibility, and calls to confirm appointments.

Requirements

  • High School Graduate or equivalent.
  • Ability to communicate in English, both verbally and in writing.
  • Excellent interpersonal skills.
  • Proficient in Microsoft Office products (Word, Excel, Outlook) and keyboarding.
  • Strong attention to details and highly organized.
  • Ability to multi-task and prioritize by level of importance.
  • Excellent customer service skills.
  • Professional appearance.

Nice To Haves

  • Previous experience in an office setting or registering patients, preferred.
  • Knowledge of insurance and medical terminology, preferred.
  • Additional languages preferred.

Responsibilities

  • Greets and assists patients upon arrival.
  • Completes pre-registration, onsite registration, and check-in for all appointments.
  • Facilitates all necessary workflows for scheduled and unscheduled patients.
  • Answers phones
  • Schedules patients
  • Reviews insurance information with patients
  • Verifies health plan benefit coverage and eligibility
  • Calls to confirm appointments
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