Patient Registrar Float

HCA HealthcarePlano, TX
158d

About The Position

As a Patient Registrar with Medical City Plano, you will be responsible for timely and accurate patient registration. You will interview patients for all pertinent account information and verify insurance coverage. This role is crucial in ensuring that patients receive exemplary customer service and that all necessary documentation is completed accurately.

Requirements

  • 1 year of related experience preferred.
  • Demonstrates proficiency in Microsoft Office applications required.

Responsibilities

  • Interview patients at workstation or at bedside to obtain all necessary account information.
  • Provide exemplary customer service.
  • Ensure charts are completed and accurate.
  • Verify all insurance and obtain pre-certification/authorization.
  • Calculate and collect patient liability amounts.
  • Ensure that all necessary signatures are obtained for treatments.
  • Process patient charts according to paperwork flow needs and established productivity standards.
  • Interview incoming patients, their relatives, or other responsible individuals to obtain identifying and demographic information with insurance and financial information.
  • Assign Insurance Plans (IPlans) accurately.
  • Verify insurance benefits and determine pre-certification/authorization status via online or other resources.
  • Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
  • Obtain copies of necessary identification and insurance cards.
  • Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Benefits

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Additional options for dental and vision benefits, life and disability coverage.
  • Flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay.
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
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