About The Position

The Patient Registrar at Concord Imaging Center is responsible for managing and creating patient accounts for services rendered, including the creation of medical records. This role involves engaging in one or more of the revenue cycle roles while working collaboratively with the patient, patient's family, and the care team. The registrar verifies patient demographic information and supports financial compliance with insurance eligibility responses, as well as collecting or counseling on payment options.

Requirements

  • High school or equivalent (GED) preferred.
  • Minimum of 1 year experience in a customer service setting.
  • Proficient in navigating within computerized systems.
  • Critical thinking skills while performing multiple functions and prioritizing duties.
  • Knowledge of medical terminology is desired.

Responsibilities

  • Registration and patient check-in process.
  • Greets and assists arriving patients.
  • Processes all incoming calls and responds to departmental inquiries.
  • Reconciles schedules with orders and precertifications.
  • Performs other duties as assigned.
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