Patient Registrar and Scheduler

HCA Healthcare • San Antonio, TX

76d

About The Position

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Registrar and Scheduler today with Methodist Hospital Stone Oak. Come join our team as a(an) Patient Registrar and Scheduler. We care for our community! Just last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today!

Requirements

• High School Graduate / GED

Responsibilities

• Takes requests for exams from physician offices, schedules patients for radiologic tests, procedures and admissions utilizing scheduling module; obtains accurate information on physician orders, pre-certifications and insurance plans, and enters the information into an appropriate system.
• Faxes and mails out reports to referring physicians. Separates batch reports and sends to appropriate areas to be placed into patient's medical records for in house patients.
• Answers phones and intercoms, calls Doctors for Radiologists. Coordinates procedures for Radiologists and patients.
• Responsible for calling on-call teams for emergent cases after hours.
• Informs patients or the physician office staff about any procedure requirements such as preps and signed order by physician.
• Coordinates scheduling exams requiring anesthesia or sedation with Anesthesia Group and tech and setup from OR for the anesthesiologist to ensure the availability of staff and equipment.
• Registers patients for services: obtains required authorizations, demographic and financial information for the patient's medical and business office records and entering the information online.
• Will have patients fill out questionnaires appropriate to exam to be done.
• Collects paperwork and ABN's when necessary on each patient and aligns pertinent documents for establishing the patient's medical records and financial file.
• Distributes documents to appropriate departments. When paperwork is returned from departments it must be separated, organized and alphabetized before sending to medical records.
• Collects deposits, deductibles, co-pays and other payments from patients to reduce bad debt expense and documents payment status in the system and charts.
• Prepares and submits daily deposits to cashier.
• Supports the mission and vision of the Methodist Healthcare System and demonstrates excellent customer service at all times.
• Understands and is committed to helping the Methodist Healthcare System and its associated facilities achieve its goals.
• Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times.
• Adheres to the MHS Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community.
• Completes other duties as assigned.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED