Patient Recovery Coordinator - I

Pinnacle Treatment Centers • Columbus, OH

8h

About The Position

We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.  Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.  Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.  As the Patient Recovery Coordinator I (PRC-I), you will be an active member of the multidisciplinary team who provides direct support, guidance, and role modeling for individuals in recovery from substance use disorder. This position promotes a safe, supportive, and recovery-oriented environment by sharing lived recovery experience appropriately, encouraging patient engagement, and fostering hope. The PRC-I assists patients in overcoming barriers, building recovery skills, and connecting with community and natural supports to support long-term recovery and overall wellness. maintaining recovery.

Requirements

• High school diploma or equivalent.
• Certified Peer Supporter (CPS) in the state of Ohio
• Personal Attestation of one year of continuous recovery from substance use disorder and/or mental health disorder.
• Basic computer skills including general knowledge of or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word).
• Valid driver’s license in state of employment.
• CPR/MANDT certification – training provided locally and updated as required.
• Ability to travel up to 100% as needed during work hours

Nice To Haves

• Associate or bachelor’s degree in one of the behavioral science disciplines from an accredited college or university.
• One (1) year of experience working in a behavioral health setting.

Responsibilities

• Support patient engagement by modeling recovery-oriented behaviors, encouraging participation in treatment and community activities, and guiding individuals with empathy, respect and professionalism.
• Share lived experience in recovery appropriately to inspire hope, build authentic peer-to-peer relationships, and promote positive change.
• Facilitate patient orientation, recovery support groups, and peer-led activities that promote life skill development, wellness management, and relapse prevention.
• Provide education and coaching on self-advocacy, managing negative self-talk, developing social skills and building natural support.
• Perform regular walking safety rounds throughout the home to monitor patient location, safety, and well-being, documenting observations in the EHR as scheduled per policy requirements and promptly reporting and documenting any incidents, unusual behaviors, or safety concerns.
• Assist with the development of weekly meal plans and grocery orders in alignment with established guidelines and budgets, using the process to teach and reinforce independent living skills through hands-on practice.
• Assist with the admission process by welcoming new patients, ensuring safety, completing intake tasks (including observed urine screens and breathalyzers), and orienting patients to program guidelines.
• Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments.
• Monitor and maintain patient safety by conducting room checks, observing safety checks as assigned, and searching patients and belongings for contraband.
• Search patients and belongings diligently for contraband, managing valuables with respect and documenting according to the procedure.
• Support AMA prevention and early intervention by monitoring for risk indicators, engaging patients in supportive conversations, and promptly communicating concerns to the treatment team.
• Ensure timely, accurate EHR and facility documentation, including shift reports, critical incident reports, maintenance requests, and patient care observations, in alignment with policy and accreditation standards.
• Collaborate with teammates and the treatment team to identify recovery barriers, support aftercare planning, and coordinate referrals or community linkages when needed.
• Provide patient transportation or accompany patients to community activities as needed, following established safety guidelines and policies.
• Organize and facilitate store runs for or with patients in accordance with established guidelines, ensuring safety and adherence to procedures.
• Maintain a clean and safe physical environment by performing recovery home and bedroom inspections, practicing universal precautions, and reporting or addressing facility concerns.
• Maintain readiness to respond to crises and emergencies, demonstrating de-escalation skills, and adhering to safety and incident reporting protocols.
• Maintain up-to-date certifications in CPR & Basic First Aid, MANDT, and overdose response including Narcan administration
• Participate in team meetings, training, and ongoing education to ensure best-practice service delivery and continuous development.
• Perform all duties in alignment with CARF standards to support continuous accreditation readiness.
• Perform other duties as assigned.

Benefits

• 18 days PTO (Paid Time Off) 
• 401k with company match 
• Company-sponsored ongoing training and certification opportunities. 
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. 
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) 
• Discounted tuition and scholarships through Capella University.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED