Patient Placement Coordinator

Beth Israel Lahey Health • Charlestown, MA

47d • $22 - $33

About The Position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.The Patient Placement Coordinator works in collaboration with patients, families and staff from all sources of patient admissions. Reporting to the Director of Throughput Management, this person uses web-based tools to facilitate capacity throughput and communication among colleagues in patient placement and other nursing units. Maintains an in-depth knowledge of the state mandated rules and regulations governing the preparation of death certificates. Prioritizes the daily operation of the Admitting department in order to provide optimal, timely service to our customers. Attention to detail, and multi-tasking is essential in order to consistently monitor multiple computer systems and to appropriately place patients. Runs daily reports for planning of various job functions. Reconciles multiple systems to confirm accurate patient placement.Job Description:Essential Responsibilities: 1. Collaborates with Admission Facilitators to assign patient beds based on clinical necessity and other multiple factors.2. Enters, updates, and maintains data into electronic registration system using the following computer systems: CCC, Performance Manager, Bed Tracking, and Referral Management. Constant monitoring of additional systems.3. Accurate data entry of death certificates using the state's electronic death registry system. Following Massachusetts state laws regarding criteria when to report a death to the Medical Examiner. Report all deaths to NEOB, and to Pathologists as needed for Autopsies.4. Monitors Capacity Dashboard to ensure census numbers are correct. Runs and collates various reports and other documents based on that information along with clinical and statistical information from the CCC system and assembles them for distribution to appropriate units/personnel.5. Answers multi-telephone lines in a polite and courteous manner, in dealing with all customers and external callers looking for patient information, while maintaining patient confidentiality.6. Interacts with multi-disciplinarians including nurses, physicians, directors, Medical Examiner, Funeral directors, and Unit coordinators (essential)

Requirements

• High School diploma or GED required. Associate's degree preferred.
• 0-1 years related work experience required.
• The ability to multi-task in a fast-paced environment.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

• Working knowledge of Medical Terminology preferred.
• Prior experience in a hospital or health care environment strongly preferred.

Responsibilities

• Collaborates with Admission Facilitators to assign patient beds based on clinical necessity and other multiple factors.
• Enters, updates, and maintains data into electronic registration system using the following computer systems: CCC, Performance Manager, Bed Tracking, and Referral Management. Constant monitoring of additional systems.
• Accurate data entry of death certificates using the state's electronic death registry system. Following Massachusetts state laws regarding criteria when to report a death to the Medical Examiner. Report all deaths to NEOB, and to Pathologists as needed for Autopsies.
• Monitors Capacity Dashboard to ensure census numbers are correct. Runs and collates various reports and other documents based on that information along with clinical and statistical information from the CCC system and assembles them for distribution to appropriate units/personnel.
• Answers multi-telephone lines in a polite and courteous manner, in dealing with all customers and external callers looking for patient information, while maintaining patient confidentiality.
• Interacts with multi-disciplinarians including nurses, physicians, directors, Medical Examiner, Funeral directors, and Unit coordinators

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees