Patient Operations Assistant | Longwood Surgicenter | MGH
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the supervision of the Nurse Director, performs a variety of technical and patient care functions that assist the nurses in daily activities. All functions performed in this position are an essential component of the hospital plan for patient care and reflect chronological age, developmental level and the specific needs of our patient population. ESSENTIAL FUNCTIONS: 1. Follows hospital policies and procedures to correctly identify patients prior to transport between nursing units and/or MGH. 2. Utilizing sound principles of back safety and body mechanic; transports, assists in lifting, moving and positioning patients as needed. 3. Maintaining Universal Precautions disinfects stretchers after each patient (railings and mattress). 4. Cleans all stretchers entirely on a weekly basis. Checks stretchers for functional defects, report and red tags for repair. Reports and red tags equipment to charge nurse, Clinical leader, Director to assure that general hospital safety standards are being met. 5. Cleans and prepares patients care areas daily following hospital departmental policies and procedures. These duties include but are not limited to: emptying trash, linen bags, closing and replacing sharps containers, IV pole cleaning, emptying suction canisters, replacing liners, setting up patient care areas as needed to include appropriate equipment for all patient areas 6. Cleans and restocks unit, all nursing carts, restocks all nursing carts according to predetermined inventory levels to assure that adequate patient care supplies are available. 7. Transports blood and blood products to and from MGH Blood Bank following AABB regulations. 8. Always protects patient rights and maintains patient confidentiality. 9. Fill blanket warmer as needed per area if applicable. Additional Job Details (if applicable) Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and exciting career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2025-2026: Massachusetts General Hospital?
Requirements
- High School Diploma or Equivalent preferred
- Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
- Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
- Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred
- Nursing Assistant [LNA - Massachusetts] - Massachusetts Board of Nursing preferred
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Strong patient/customer service skills.
- Ability to lift up to 35 pounds.
- Proficient computer skills to work efficiently with electronic medical records.
Nice To Haves
- Experience working in patient care/elder care 1-2 years preferred
Responsibilities
- Follows hospital policies and procedures to correctly identify patients prior to transport between nursing units and/or MGH.
- Utilizing sound principles of back safety and body mechanic; transports, assists in lifting, moving and positioning patients as needed.
- Maintaining Universal Precautions disinfects stretchers after each patient (railings and mattress).
- Cleans all stretchers entirely on a weekly basis. Checks stretchers for functional defects, report and red tags for repair. Reports and red tags equipment to charge nurse, Clinical leader, Director to assure that general hospital safety standards are being met.
- Cleans and prepares patients care areas daily following hospital departmental policies and procedures. These duties include but are not limited to: emptying trash, linen bags, closing and replacing sharps containers, IV pole cleaning, emptying suction canisters, replacing liners, setting up patient care areas as needed to include appropriate equipment for all patient areas
- Cleans and restocks unit, all nursing carts, restocks all nursing carts according to predetermined inventory levels to assure that adequate patient care supplies are available.
- Transports blood and blood products to and from MGH Blood Bank following AABB regulations.
- Always protects patient rights and maintains patient confidentiality.
- Fill blanket warmer as needed per area if applicable.
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What This Job Offers
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
