Patient Observer

Waterbury Hospital•Waterbury, CT

53d•Onsite

About The Position

The Patient Observer provides continuous bedside monitoring and observation for assigned high risk patients to ensure safety and prevention of injury. The Patient Observer must react quickly to behavioral changes and notify nursing staff (or applicable) of unsafe, changing behaviors or abnormal conditions. The observations would be required in the Emergency Department.

Requirements

High School Diploma or equivalent required
Previous patient care experience desired and/or one year prior experience, law/ correctional enforcement officer, or in a mental/behavioral health role preferred.
Good oral and written communication as well interpersonal skills is a must
Must possess strong observation skills
Must react quickly to sudden, stressful situations while maintaining a calm composure
Ability to maintain patient confidentiality and uphold all HIPAA requirements
Physical requirements include grabbing, lifting, pulling, pushing, standing, walking and running; May sit or stand for extended periods of time
Potential of occupational exposure such as blood or mucous and other potentially infectious materials during the performance of duties
Ensures hand washing when entering and leaving patient rooms
Ability to take call and arrive at hospital within one hour or less with short notice
Must complete all Waterbury Hospital mandated trainings, safety and compliance assignments
Must have basic computer skills and ability to access internet and other programs applicable to Waterbury Hospital procedures

Responsibilities

Observes one or more assigned high risk patients for harmful, dangerous, or violent behaviors
Remains with the patient at all times, including when the patient leaves room/unit for procedures, testing, and lavatory or upon transfer to other unit as required
Does not leave patient(s) unattended unless relieved by another staff member or if the patient was transferred to a unit
Communicates with RNs (or applicable) to understand patient limitations before and during each assignment
Provides a continuous line of sight with the patient(s)
Remains alert and engaged with patient(s) for extended periods of time
Verbally intervenes to calm or de-escalate patient(s); must diffuse aggressive behavior or prevent escalation of conflict
Notifies nursing staff in real time of changing or unusual conditions and or behaviors as needed.
Maintains a safe environment for patient area(s)
Performs skills and procedures specific to the role proficiently in accordance with departmental competencies and procedures
Documents observation notes as required and as needed
Maintains patient(s) confidentiality
Perform other related duties as required