PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

Compass Group USA • Mequon, WI

78d • $16

About The Position

We are hiring immediately for full time and part time PATIENT OBSERVATION ASSISTANT positions. The position involves providing visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager. This role is crucial in ensuring patient safety and comfort, as well as assisting with various patient needs. The work environment is focused on hospitality and support for patients, their families, and visitors at Ascension Health hospitals throughout the U.S.

Requirements

• High School Diploma, GED or equivalent is required.
• Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire.
• Ability to walk or stand for prolonged periods.
• Requires bending, stooping, reaching up, and lifting up to 50 pounds.
• One to two years of previous experience is preferred.

Nice To Haves

• Previous patient services experience is preferred.

Responsibilities

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established intervals.
• Takes initiative in compassionately rendering service or responding to needs.
• Interacts hospitably, cheerfully, and supportively with staff, patients, visitors, and work colleagues.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirects the patient from engaging in at-risk behaviors.
• Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat.
• Participates in collaborative identification and reporting of patient safety issues.
• Assures patient environment is safe; reports any safety hazards to the charge nurse.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Assists with keeping patient's room safe and orderly.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance.
• Participates in hand-off of pertinent information/behavior about assigned patient.
• Assists patient with ordering dietary tray and setting up of patient's meal tray.
• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Accepts suggestions and direction from supervisors and hospital staff.
• Demonstrates knowledge of department policies and procedures.
• Honors all confidentiality and other regulatory requirements.
• Assists other associates as necessary.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees