PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

Compass Group • Mequon, WI

79d • $16

About The Position

TouchPoint is hiring immediately for full-time and part-time Patient Observation Assistant positions at Columbia Ozaukee, located at 13111 North Port Washington Road, Mequon, WI 53097. The schedule includes varying days and hours, with rotating weekends and holidays. More details will be provided during the interview process. The role involves providing visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager, ensuring patient safety and comfort.

Requirements

• High School Diploma, GED or equivalent is required.
• Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire.
• Ability to walk or stand for prolonged periods.
• Requires bending, stooping, reaching up, and lifting up to 50 pounds.
• One to two years of previous experience is preferred.

Responsibilities

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established intervals.
• Takes initiative in compassionately rendering service or responding to needs.
• Interacts hospitably, cheerfully, and supportively with staff, patients, visitors, and work colleagues.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirects the patient from engaging in at-risk behaviors.
• Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat.
• Participates in collaborative identification and reporting of patient safety issues.
• Assures patient environment is safe; reports any safety hazards to the charge nurse.
• Removes visible hazards and reports as appropriate.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions.
• Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
• Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment.
• Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
• Assists patient with ordering dietary tray and setting up of patient's meal tray.
• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Accepts suggestions and direction from supervisors and hospital staff.
• Demonstrates knowledge of department policies and procedures.
• Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.
• Honors all confidentiality and other regulatory requirements.
• Accepts and absorbs department and hospital education program.
• Assists other associates as necessary.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) for full-time positions.

What This Job Offers

• Job Type: Part-time
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED