Patient Navigator

Cooper University Hospital•Camden, NJ

About The Position

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care. Working with current RN Navigator disease team to provide non-clinical support regarding scheduling, pre cert process, follow up calls and record retrieval for timely appointments Call new patients within 24 hours of visit to CCI to check in regarding follow up appointments and needs.

Requirements

Experience working in a healthcare office setting, or community outreach and education required.
Knowledge of health care, inpatient/outpatient settings, Oncology specific patient population
Strong interpersonal skills; demonstrated ability to work well with people of various backgrounds, ethnicities, and life experiences.
Ability to take direction, follows through with tasks, and work independently.
Flexibility, optimism, and a cooperative working style.
High School Diploma or Equivalent; clinical training (i.e. MA, CNA, LPN) a plus.
Competent in basic computer skills; knowledge of using an electronic health records system preferred.

Nice To Haves

Fluency in Spanish preferred.
clinical training (i.e. MA, CNA, LPN) a plus.
knowledge of using an electronic health records system preferred.

Responsibilities

Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care.
Working with current RN Navigator disease team to provide non-clinical support regarding scheduling, pre cert process, follow up calls and record retrieval for timely appointments
Call new patients within 24 hours of visit to CCI to check in regarding follow up appointments and needs.