Patient Navigator (Part-Time)

Simbioza • Orlando, FL

2d • Remote

About The Position

Simbioza Inc. is seeking a Patient Navigator to support patients across Florida as they move through the healthcare system. This is a part-time, telecommute / work-from-home position for candidates who reside in Florida and have completed recognized patient navigation training. This role supports patients through care coordination, insurance navigation, and follow-up services, with a strong focus on Medicare and Medicaid populations. The Patient Navigator works under the supervision of a Nurse Practitioner and supports Medicare-billable care management services. The Patient Navigator does not bill independently.

Requirements

• Completion of a recognized patient navigation training or certificate program , such as: Healthcare Navigator Specialist Certificate (e.g., Eastern Florida State College or equivalent), or Susan G. Komen Navigation Nation training, or Comparable formal patient navigation education or credential
• Minimum 1 year of experience in patient navigation, care coordination, or a closely related healthcare role
• Strong working knowledge of Medicare and Medicaid
• High school diploma or GED
• Experience using EHR systems and basic scheduling tools
• Strong communication and organizational skills
• Ability to work independently in a remote environment
• Must currently reside in Florida and be authorized to work in the United States
• For patient navigation roles supporting Florida patients and programs, residency in Florida is the norm and is required.
• Level II background check required

Responsibilities

• Guide patients through appointments, referrals, and follow-up care
• Support patients with Medicare and Medicaid eligibility, benefits, and coverage questions
• Provide clear, patient-centered education and next steps
• Coordinate with providers, clinics, and community resources
• Identify and help resolve barriers to care
• Document patient interactions and care coordination activities in the EHR
• Communicate with patients via phone, email, and telehealth
• Maintain HIPAA compliance and patient confidentiality

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED